Fax: (804) 280-9713
Service Area
Unfortunately, DVS cannot sponsor veterans into the Pentagon for the purpose of visiting our office. As such, you must have Pentagon access to visit this location. Other locations throughout Northern Virginia are open to all veterans and active duty personnel and their family members.
Visitors to military installations and federal buildings will need to present a Real ID for access beginning May 7, 2025.
The Real ID Act, originally passed by Congress in 2005 set prescribed minimum security standards for government-issued identification, including drivers licenses.
With this change, anyone accessing federal and military installations will need Real ID-compliant identification.
If a visitor does not have a Real ID, a combination of acceptable credentials can also be used. Alternate credentials include a passport or a Federal/DOD PIV card, or a combination of non-compliant driver's license and another identification card, such as a Transportation Worker's ID Card or Veteran Health ID Card.
Hours
Appointment availability is temporarily limited. We are working diligently to increase capacity and appreciate your patience.
Employee operating hours are 7:00am — 3:30pm. Appointments accepted 8 a.m. — 2:30 p.m. Please make an appointment via the email below or visiting vvn.dvs.virginia.gov.
Our office will be closed to the public on the last business day of the month.
Monday through Friday:
7:30 a.m. - 2:30 p.m. — Scheduled In-person Appointments
8 - 9 a.m. — Walk-in Hours
1 - 2 p.m. — Walk-in Hours
You may schedule appointments at PentagonAppointments@dvs.virginia.gov
Request an Appointment
Representatives
Johnnie Bourque, Veterans Services Representative
Johnnie.Bourque@dvs.virginia.gov
Carrie Vinson, Veterans Services Representative
Carrie.Vinson@dvs.virginia.gov