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Portsmouth Benefits Office

Service Area

The counties of Southampton, Sussex and Isle of Wight; the cities of Chesapeake, Franklin, Norfolk, Portsmouth, Suffolk, and Virginia Beach

*This office is located inside the Portsmouth Naval Hospital. An unexpired military identification card is required for access.*


The Portsmouth Benefits Office operating hours are Monday-Friday (except Federal/State Holidays and scheduled training day), 8:00 a.m. – 4:30 p.m.  Veterans will be seen from 8:30 a.m. -3:00 p.m.  Customer appointments are accommodated Monday thru Friday between 1:00 p.m. and 3:00 p.m. and may be scheduled at  Walk-ins are welcomed Monday thru Friday from 8:30 a.m. to 11:00 a.m.


The Portsmouth Benefits Office will be closed to the public on the last business day of the month.


The Portsmouth Veterans Office will

have Virtual Only Coverage on

Wednesday, April 10, 2024

For Virtual Only Assistance Please Contact the

Norfolk Benefits Office at

(755) 455-0814

  We regret any inconvenience that this has caused and look forward to serving you.

Address Telephone Fax
620 John Paul Jones Circle
Building 3, 7th Floor
Portsmouth, VA 23708

(757) 929-6160 (757) 953-1581
Veterans Service Representative E-mail
Lynette Hawk
Carla Johnson

The Veterans Service Representative is available at the above location except for the times listed below. For more information, call the number listed above. Times and locations of service schedule subject to change.

Service Schedule
Town Schedule Location
Portsmouth City

2nd & 4th Thursday of the month

10:30 a.m. – 4:00 p.m.

Churchland Branch Library
4934 High St. West
Portsmouth, VA 23703