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The Virginia Department of Veterans Services (VDVS) Virginia Veteran and Family Support (VVFS) is continuing services to Service Members, Veterans, and their Families (SMVF) as the Commonwealth deals with the COVID-19 pandemic. Our offices are open for in person appointments. We are serving our SMVF population as before, but with certain protocols and screenings in place to ensure the safety of our staff, customers and community partners.   To ensure for everyone’s safety, all visitors will be screened prior to entering our offices and face coverings are required. There will not be lobby or waiting room availability and we ask all visitors to respect our social distancing and mask protocols.  Frequent disinfection of all high-touch surfaces occur frequently throughout the day and after each visitor to our offices. 

The DVS VVFS program will continue to maximize personalized service options such as behavioral health, rehabilitative, and supportive services for our SMVF customers, including in-person meetings, approved public meetings, virtual and phone appointments.  If you or your family have an urgent or emergency situation requiring in person assistance, please let us know when you contact us. To determine whether your local office is open on a particular day, please contact 1-877-285-1299 and your call will be routed for assistance.  Please be sure to clearly state your name, a return phone number, and your location. Appointment requests may also be made electronically by clicking on the Red Appointment Request button at the top of this page.

 

East Region

Serving Hampton Roads

Counties Include:

Accomack County, Charles City County, Chesapeake City, Emporia City, Essex County, Franklin City, Gloucester County, Greensville County, Hampton City, Isle of Wight County, James City County, King & Queen County, King William County, Lancaster County, Mathews County, Middlesex County, New Kent County, Newport News City, Norfolk City, Northampton County, Northumberland County, Poquoson City, Richmond County, Southampton County, Suffolk City, Surry County, Sussex County, Virginia Beach City, Westmoreland County, Williamsburg City, York County

 

Regional Contact Numbers:

Statewide Toll Free Number: 1-877-285-1299

Regional Director – Sybil Lane-Moorer – 757-224-5208 Ext 2207

Senior Resource Specialist – Michele Johnson – 757-224-5208 ext 2208

 

The East Region of VVFS proudly serves Hampton Road’s veterans and their family members with access to behavioral health, rehabilitative, and supportive services. VVFS places special emphasis on assisting service members, veterans, and families on their road to recovery from the effects of stress-related injuries (such as combat stress, post traumatic stress or military sexual trauma) or traumatic brain injuries. This includes:

  • Veterans of any era who are Virginia residents
  • Members of the Virginia National Guard not in active federal service
  • Virginia residents in the Armed Forces Reserves not in active federal service
  • Family members of veterans and members of Guard and Reserve not in active federal service

 

Services Offered

Through a regional consortia of Community Services Boards, brain injury services providers and other public and private services providers in the East region of VVFS offers the following services to veterans and their families in Hampton Roads:

  • Assessment of individual and family needs and direct provision of needed services available through the CSBs’ outpatient treatment programs
  • Linkages to veterans benefits services, transportation sources, housing and employment assistance programs, and financial assistance
  • Veterans networking, peer support groups, and family support groups throughout the Hampton Roads region of Virginia

 

 

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