The Virginia Department of Veterans Services (VDVS) Virginia Veteran and Family Support (VVFS) is continuing services to Service Members, Veterans, and their Families (SMVF) as the Commonwealth deals with the COVID-19 pandemic. Our offices are open for in person appointments. We are serving our SMVF population as before, but with certain protocols and screenings in place to ensure the safety of our staff, customers and community partners. To ensure for everyone’s safety, all visitors will be screened prior to entering our offices and face coverings are required. There will not be lobby or waiting room availability and we ask all visitors to respect our social distancing and mask protocols. Frequent disinfection of all high-touch surfaces occur frequently throughout the day and after each visitor to our offices.
The DVS VVFS program will continue to maximize personalized service options such as behavioral health, rehabilitative, and supportive services for our SMVF customers, including in-person meetings, approved public meetings, virtual and phone appointments. If you or your family have an urgent or emergency situation requiring in person assistance, please let us know when you contact us. To determine whether your local office is open on a particular day, please contact 1-877-285-1299 and your call will be routed for assistance. Please be sure to clearly state your name, a return phone number, and your location. Appointment requests may also be made electronically by clicking on the Red Appointment Request button at the top of this page.
If you’re a Veteran in crisis or you’re concerned about one, responders at the Veterans Crisis Line 1-800-273-8255 (press 1) offer help that can make a difference. Caring, qualified VA responders are standing by to provide free and confidential support — 24 hours a day, 7 days a week, 365 days a year — even if you’re not registered with VA or enrolled in VA health care. Responders will work with you to get through any personal crisis. Get the support you’ve earned! You can also text for support to 838255.
National Help Line
- Help exists. Someone is here to listen when you need it. All calls are free and confidential.
- 1-800-273-TALK (273-8255)
USMC 24 Hour Call Center
- 1-800-SUICIDE (784-2433)
National Domestic Violence Hotline
- 1-800-799-SAFE (799-7233)
For (non-emergent) help to find local resources for military and veteran families, including VA services, please contact the Virginia Veteran and Family Support Program for assistance and support
How can YOU help prevent suicide among Military Service Members, Veterans, and their Families?
Just #BeThere. For ideas on how simple acts of kindness can help someone feel less alone, please visit the #BeThere campaign page here: https://www.veteranscrisisline.net/BeThere.aspx
The site can help you find ways to give back and link persons in need to resources.
Your actions could help save a life!
National Call Center for Homeless Veterans
The Department of Veterans Affairs (VA) has founded a National Call Center for Homeless Veterans hotline to ensure that homeless Veterans or Veterans at-risk for homelessness have free, 24/7 access to trained counselors. The hotline is intended to assist homeless Veterans and their families, VA Medical Centers, federal, state and local partners, community agencies, service providers and others in the community. To be connected with a trained VA staff member call:
- 1-877-4AID-VET (424-3838)
2-1-1 Virginia – Resource Directory
An easy to remember phone number connecting people with information on available community services. When you dial 2-1-1, a trained professional listens to your situation and suggests sources of help using one of the largest databases of health and human services in Virginia. All referrals are confidential. You can search for these same services on this 2-1-1 VIRGINIA Web site.
Caregiver Support Line
For the caregiver; licensed clinical social workers available to answer your questions, listen to your concerns and directly link you to the Caregiver Support Coordinator at your local VA Medical Center.
By the end of 2011, there will be 300 Vet Centers across the US and surrounding territories (US Virgin Islands, Puerto Rico, Guam, and American Samoa). Click here to find one near you or to speak confidentially with a Vet Center Counselor at any time around the clock call:
- 1-877-WAR-VETS (927-8387)
To connect home owners at risk of foreclosure
VA Home Loan Foreclosure Prevention/Assistance
- 1-877-827-3702 (press 1)