The Virginia Department of Veterans Services (VDVS) Virginia Veteran and Family Support (VVFS) is continuing services to Service Members, Veterans, and their Families (SMVF) as the Commonwealth deals with the COVID-19 pandemic. Our offices are open for in person appointments. We are serving our SMVF population as before, but with certain protocols and screenings in place to ensure the safety of our staff, customers and community partners. To ensure for everyone’s safety, all visitors will be screened prior to entering our offices and face coverings are required. There will not be lobby or waiting room availability and we ask all visitors to respect our social distancing and mask protocols. Frequent disinfection of all high-touch surfaces occur frequently throughout the day and after each visitor to our offices.
The DVS VVFS program will continue to maximize personalized service options such as behavioral health, rehabilitative, and supportive services for our SMVF customers, including in-person meetings, approved public meetings, virtual and phone appointments. If you or your family have an urgent or emergency situation requiring in person assistance, please let us know when you contact us. To determine whether your local office is open on a particular day, please contact 1-877-285-1299 and your call will be routed for assistance. Please be sure to clearly state your name, a return phone number, and your location. Appointment requests may also be made electronically by clicking on the Red Appointment Request button at the top of this page.
This page contains a listing of state and national Health Services; which includes information aboutprovision of treatment, support and information to persons in need of medical or dental care.
- 2-1-1 Virginia provides 24/7 information and referral to health services in Virginia
- Dial 211
- Hearing Impaired Users: Dial 711 for Virginia Relay then dial 2-1-1 –
- Video Phone users dial 1-800-230-6977
- Safety Net Health Care Providers The Virginia Health Care Foundation provides links to Community Health Centers, Free Clinics, Public Health Clinics and other charitable organizations providing health care.
- Dental Clinics The Virginia Health Care Foundation provides links to Free Dental Clinics and other charitable organizations providing dental care.
- Lifetime Preventative Care Plan: According to the Centers for Disease Control (CDC), seven out of 10 U.S. deaths are caused by chronic disease, while roughly half of the country’s population has been diagnosed with a chronic illness, including heart disease, cancer, diabetes, AIDS, or other conditions classified by the medical community as preventable.
- TRICARE is a health insurance program available to active duty service members and retirees of the seven uniformed services, their family members, survivors and others who are registered in the Defense Enrollment Eligibility Reporting System (DEERS). TRICARE is also available to National Guard/Reserve members and their families. http://www.tricare.mil/Welcome.aspx
- US Department of Veterans Affairs provides a wide array of health care to eligible veterans. http://www.va.gov/health/default.asp
- Burn Pit Registry for Veterans and Servicemembers: VA’s Airborne Hazards and Open Burn Pit Registry allows eligible Veterans and Servicemembers to document their exposures and report health concerns through an online questionnaire. Eligible Veterans and Service members include those who served in:
- Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn
- Djibouti, Africa on or after September 11, 2001
- Operations Desert Shield or Desert Storm
- Southwest Asia theater of operations on or after August 2, 1990