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Virginia Department of Veterans Services Continues Phased Reopening

Veterans and Family Members Can Make Appointments For In-person Services at VDVS Offices; Telephone and E-mail Services Also Available


The Virginia Department of Veterans Services (VDVS) continues the phased reopening of offices and facilities that had been closed due to the COVID-19 pandemic.

Veterans and their family members must call or email their local VDVS office to make an appointment to meet in-person with a Veteran Services Representative (Benefit Services division) or a Resource Specialist (Virginia Veteran and Family Support program – VVFS).  All persons entering VDVS offices must wear face masks or face coverings and are asked to not bring along guests to their appointment unless necessary.

Telephone and e-mail services will continue to remain available for veterans and family members.

The following VDVS offices are currently open and accepting appointments for in-person assistance:


Abingdon Portsmouth Naval Hospital
Big Stone Gap Quantico
Charlottesville Salem VAMC
Hampton – (Executive Tower) Staunton
Hampton Pinewood (VVFS only) Strasburg
Fort Lee Virginia Beach/Oceana
Loudoun Williamsburg
Lynchburg Wytheville


The following VDVS offices are scheduled to open and begin accepting in-person appointments on July 13:


Emporia Pentagon
Fredericksburg South Hill
Fort Belvoir Springfield
Henrico Tazewell
Manassas Virginia Beach/Pembroke


The addresses, telephone numbers and emails of all VDVS offices are available on the VDVS website at

Everyone at the Virginia Department of Veterans Services appreciates the understanding and patience of veterans and their families during these challenging times.  VDVS has been working diligently to reopen offices as quickly as possible but only when the safety and health of all veterans and their families and staff members can be assured.

The Virginia War Memorial and Virginia’s three state veterans cemeteries have also reopened:

  • The interior portions of the Virginia War Memorial in Richmond are open Monday-Saturday from 9 a.m.-4 p.m. and Sunday from 12 noon-4 p.m. Social distancing requirements are in effect, facemasks are required, and no more than 50 persons will be permitted inside the Memorial at one time. The grounds of the Memorial are open from daybreak until 10 p.m. daily. Details at
  • The Virginia Veterans Cemetery in Amelia, the Southwest Virginia Veterans Cemetery in Dublin, and the Albert G. Horton, Jr. Memorial Veteran Cemetery in Suffolk are open, but with a limit of 50 persons permitted at committal services. Military funeral honors are provided based on availability of an honors teams from the Department of Defense or a veterans service organization. Details at

About the Virginia Department of Veterans Services

The Virginia Department of Veterans Services (VDVS) is a state government agency with more than 40 locations across the Commonwealth of Virginia.  VDVS traces its history to 1928 and the establishment of the Virginia War Service Bureau to assist Virginia’s World War I veterans.  Today, VDVS assists veterans and their families in filing claims for federal veterans benefits; provides veterans and family members with linkages to services including behavioral healthcare, housing, employment, education and other programs. The agency operates two long-term care facilities offering in-patient skilled nursing care, Alzheimer’s/memory care, and short-term rehabilitation for veterans; and provides an honored final resting place for veterans and their families at three state veterans cemeteries. It operates the Virginia War Memorial, the Commonwealth’s tribute to Virginia’s men and women who gave the ultimate sacrifice from World War II to the present. For more information, please visit