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The Virginia Department of Veterans Services (VDVS) Virginia Veteran and Family Support (VVFS) program is continuing services to Service Members, Veterans, and their Families (SMVF) as the Commonwealth begins reopening after the COVID-19 shutdowns. We are serving our SMVF population as before but with certain protocols in place to ensure the safety of our staff, clients and community partners. Our Regional offices will be opening at different times across the state but we are continuing to support the needs of eligible individuals by phone/email until all offices have re-opened.

Our staff will be serving the needs of our veterans and their family members by appointment only.  As we re-open offices, we are ensuring all social distancing protocols are in place for the safety of our staff and service members and veteran families.  If as a veteran, you or your family has a need which requires a face-to-face meeting In an urgent or emergency situation, please advise when you speak with the Regional Director or Resource Specialist at the time of initial contact. To determine whether your local office is open, please contact 1-877-285-1299 and your call will be routed to the appropriate region for assistance. Please be sure to state your name, a return phone number, and your location clearly.


Behavioral Health Services

VVFS provides assistance with connecting Service Members, Veterans, and their Families (SMVF) to a range of behavioral health supports and related supportive services, in addition to providing individual peer support and groups. Please reach out to us directly if you need assistance. Below is a list of additional national and state resources for veterans in need of behavioral health services which provide: treatment, support and information to persons experiencing a psychological or emotional crisis, a traumatic event, or substance abuse or addiction including misuse of medications.


Call Centers

  • 2-1-1 Virginia provides 24/7 crisis intervention and referral to mental health services in Virginia
  • VA Crisis Line provides 24/7 crisis intervention and referral for military, members of the Guard and Reserve and their families 
  • VA Women Veterans Call Center answers questions about VA services for women
    • 1-855 VA WOMEN
  • Marine Corps DSTRESS Line The Marine Corps DSTRESS Line is a 24/7, anonymous phone and online live chat counseling service with a ‘Marine-to-Marine’ approach. The call center is staffed with veteran Marines, former FMF Corpsmen, Marine Corps family members, and licensed clinicians with specific training in Marine Corps culture.
  • Defense Center of Excellence for Psychological Health Outreach Center provides 24/7information and support onpsychological health and traumatic brain injury
  • Real Warriorsoffers an online Live Chat with a professional counselor
  • Coaching Into Care is a free and confidential coaching service operated by the VA to help callers discover new ways to talk with their Veteran about their concerns and about treatment options.
  • inTransition is a voluntary and confidential program to support service members moving between health care systems or providers including transition from active duty to the civilian providers.

State Resources

National Resources