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The Virginia Department of Veterans Services (VDVS) Virginia Veteran and Family Support (VVFS) is continuing services to Service Members, Veterans, and their Families (SMVF) as the Commonwealth deals with the COVID-19 pandemic. Our offices are open for in person appointments. We are serving our SMVF population as before, but with certain protocols and screenings in place to ensure the safety of our staff, customers and community partners.   To ensure for everyone’s safety, all visitors will be screened prior to entering our offices and face coverings are required. There will not be lobby or waiting room availability and we ask all visitors to respect our social distancing and mask protocols.  Frequent disinfection of all high-touch surfaces occur frequently throughout the day and after each visitor to our offices. 

The DVS VVFS program will continue to maximize personalized service options such as behavioral health, rehabilitative, and supportive services for our SMVF customers, including in-person meetings, approved public meetings, virtual and phone appointments.  If you or your family have an urgent or emergency situation requiring in person assistance, please let us know when you contact us. To determine whether your local office is open on a particular day, please contact 1-877-285-1299 and your call will be routed for assistance.  Please be sure to clearly state your name, a return phone number, and your location. Appointment requests may also be made electronically by clicking on the Red Appointment Request button at the top of this page.

 

About VVFS

“Enhancing the quality of life for Virginia’s veterans, service members and their families”

The Virginia Veteran and Family Support Program (VVFS) is operated by the Virginia Department of Veterans Services and provides OUTREACH, CONNECTION and SUPPORT to veterans and their families as they address the challenges of military service, transition, deployments, Post Traumatic Stress and other behavioral health concerns as well as Traumatic Brain Injuries and other physical injuries.

SERVICES WE PROVIDE: Referral and connection services are coordinated with Community Services Boards, brain injury service providers, VA medical facilities and other public and private agencies.  Additionally, VVFS provides direct support via personalized care coordination, peer to peer mentoring, caregiver skill building and support groups.

Virginia Veteran and Family Support is a legislatively mandated program operated by the Virginia Department of Veterans Services in cooperation with the Department of Behavioral Health and Developmental Services and the Department of Rehabilitative Services. It was established in 2008 in response to the growing need to improve and expand services to our nation’s veterans and their family members whose lives have been touched by stress-related injuries or traumatic brain injury. Virginia Veteran and Family Support was re-branded on October 1, 2015. VVFS was formally known as Virginia Wounded Warrior Program.

WHO WE SERVE:  Our statewide program serves veterans of any era (regardless of discharge status) who are Virginia residents; members of the Virginia National Guard and Armed Forces Reserves not in active federal service; and family members and caregivers of those veterans and service members.

Through an extensive network of local, federal and state partnerships, the VVFS program can assist you in getting the answers and connections you need and deserve.

Note: Requests for urgent mental health services should be directed to local emergency services at the Community Services Boards or by calling #911 or the suicide prevention hotline #1.800.273.8255.

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