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Staunton Benefits Office

Service Area

The counties of Augusta, Bath, Highland, Rockbridge, and Rockingham; the cities of Buena Vista, Harrisonburg, Lexington, Staunton, and Waynesboro.


Our normal operating hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Veterans will be seen from 8:30 am to 3:00 p.m. Walk-in hours are Mon – Fri 8:30-11:30. Appointments will be seen Mon-Fri from 12:30 pm – 2:30pm, close at 3:00 pm. Our office will be CLOSED to the public on the last business day of the month.

Address Telephone Fax
Greenbrier Office Complex
1600 North Coalter Street
Building 1, Suite 17B
Staunton, Virginia 24401
(540) 332-8900 (540) 332-7841
Veterans Service Representative E-mail
Shannon Mowery
April Pannell

The Veterans Service Representative is available at the above location except for the times listed below. For more information, call the number listed above. Times and locations of service schedule subject to change.

Service Schedule
Town Schedule Location

1st & 3rd Thursday,
9:00 a.m. – 2:00 p.m.

To schedule an appointment, please call 800-817-3807 ext. 6701