Big Stone Gap Benefits Office
Service AreaThe counties of Dickenson, Lee, Scott, and Wise; the city of Norton
HoursCustomer appointments are available online or via phone, between the hours of 8:30-4:30 Monday through Friday. Appointments are highly recommended. Walk-ins may be seen around appointments, time permitting, but walk-in service is not guaranteed.
Our office will be CLOSED to the public on the last business day of the month.
The Big Stone Gap Benefits Office will be teleworking Friday, September 27, 2024 due to severe weather and flooding.
All interviews scheduled for today will be virtual.
For questions or assistance, please reach out to the representatives listed below.
Information
| Address | Telephone | Fax |
|
322 Cloverleaf Square, Suite E-1
Big Stone Gap, Virginia 24219 |
(276) 523-1411 | (276) 523-5256 |
| Veterans Service Representative | |
| Ruby Sanders | Ruby.Sanders@dvs.virginia.gov |
| Melissa Sampson | Melissa.Sampson@dvs.virginia.gov |
The Veterans Service Representative is available at the above location except for the times listed below. For more information, call the number listed above. Times and locations of service schedule subject to change.
| Town | Schedule | Location |
| Clintwood | 2nd Thursday of the month, 9:00 a.m. – 3:00 p.m. |
Clintwood Courthouse 293 Clintwood Main Street 1st floor, Old Building Clintwood, VA 24228 |
| Haysi | 2nd Monday, 10:00 a.m. – 2:00 p.m. By appointment only |
322 Main Street Haysi, VA 24256 |
| Pound | 1st Thursday, 9:00 a.m. – 12:00 p.m. By appointment only |
VFW Post 9600 11129 Main St Pound, VA 24279 |