Big Stone Gap Benefits Office
At the Virginia Department of Veterans Services (VDVS), the safety of our Virginia’s service members, veterans, their families and our staff members remains our highest priority.
Due to the continuing COVID-19 pandemic, our staff will continue to meet clients in person by APPOINTMENT ONLY at our offices Monday-Thursday. Virtual appointments will be available on Fridays and every day of the business week. Specific guidelines regarding in person appointments will be provided when the appointment is scheduled.
VDVS offices will not be taking walk-ins as there will be no lobby space or waiting rooms available on site. Clients and VDVS staff who are not fully vaccinated against COVID-19 must wear a facemask for in person appointments.
To find contact information for your nearest VDVS office, click here. You may also make an appointment for an in person or virtual appointment by clicking here.
Thank you. Please know at VDVS we continue to do our best to serve those who served us.
The counties of Dickenson, Lee, Scott, and Wise; the city of Norton
HoursThe Big Stone Gap operating hours are Monday – Friday 8:00 a.m. – 4:30 p.m. Veterans will be seen from 8:30 am to 3:00 p.m. Our office will be CLOSED to the public on the last business day of the month.
Information| Address | Telephone | Fax |
|
322 Cloverleaf Square, Suite E-1
Big Stone Gap, Virginia 24219 |
(276) 523-1411 | (276) 523-5256 |
| Veterans Service Representative | |
| Ruby.Sanders | Ruby.Sanders@dvs.virginia.gov |
| Melissa Sampson | Melissa.Sampson@dvs.virginia.gov |
The Veterans Service Representative is available at the above location except for the times listed below. For more information, call the number listed above. Times and locations of service schedule subject to change.
| Town | Schedule | Location |
| Clintwood | 2nd Thursday of the month, 9:00 a.m. – 3:00 p.m. |
Clintwood Courthouse 293 Clintwood Main Street 1st floor, Old Building |
| Haysi | 2nd Monday, 10:00 a.m. – 2:00 p.m. By appointment only |
322 Main Street, Haysi VA |
| Pound | 1st Thursday, 9:00 a.m. – 12:00 p.m. |
VFW Post 9600 11129 Main St, Pound VA |