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Big Stone Gap Benefits Office

Service Area

The counties of Dickenson, Lee, Scott, and Wise; the city of Norton


Employee operating hours are Monday – Friday 8:00 a.m. – 4:30 p.m.  Veterans will be seen from 8:30 am to 3:00 p.m. Our office will be CLOSED to the public on the last business day of the month.


The Big Stone Gap office will open at 10am on February 13, 2023 due to inclement weather. 

Address Telephone Fax
322 Cloverleaf Square, Suite E-1
Big Stone Gap, Virginia 24219
(276) 523-1411 (276) 523-5256
Veterans Service Representative E-mail
Melissa Sampson

The Veterans Service Representative is available at the above location except for the times listed below. For more information, call the number listed above. Times and locations of service schedule subject to change.

Service Schedule
Town Schedule Location

2nd Thursday of the month, 9:00 a.m. – 3:00 p.m.

Clintwood Courthouse
293 Clintwood Main Street
1st floor, Old Building

2nd Monday, 10:00 a.m. – 2:00 p.m.

By appointment only

322 Main Street, Haysi VA

1st Thursday, 9:00 a.m. – 12:00 p.m.

VFW Post 9600
11129 Main St, Pound VA